Work at SafeLend

There are always opportunities for talented people to join our epic team.

Who is SafeLend Canada Inc.?

 

SafeLend Canada is a fast-growing innovative Auto Refinancing company that is quickly becoming the Giant leading this first-ever available opportunity across Canada.  Our Google reviews reflect our passion, mission and beliefs with our clients successfully achieving the financial freedom they deserve.

 

At SafeLend Canada we believe Canadian vehicle owners have the right to finance and refinance a vehicle at the best rate possible, period.

 

SafeLend Canada’s mission is to be the leader in Auto Loan Optimization throughout our beautiful country by providing automotive finance and car loan refinance solutions alternative to the mainstream, helping clients achieve their financial goals by decreasing their overall loan amounts and lowering interest rates while allowing them to keep their current vehicle.  Our processes are expeditious and completely done through a technology platform from the comfort of home.

 

Together with our amazing onboard lenders, we strive to provide outstanding and indelible service to our clients, partners, communities and each other.

​​"We at SafeLend Canada strive to look after our valued team as we vow to treat everyone as one of our own family.”

Business Meeting
 

Client Experience Initiator/Setter

About the Role

 

SafeLend Canada is looking for an ambitious and avid professional to help build and deliver a first-class auto loan refinance journey to our clients working cooperatively with our outstanding lenders and SafeLend Canada Team.

This is a fast-paced and thrilling role that will focus on establishing initial contact with generated lead clients through multiple communication platforms via emails, SMS and phone.  You will successfully implement an indelible client experience being the starting line of a rewarding auto refinance journey guiding our clients into the financial freedom they deserve and desire.

 

You are the key component – The Setter – who will be responsible for establishing the initial contact with clients building a trusting relationship to create a better educated and confident client loyalty with SafeLend Canada.  Your extensive follow-up drive will be of the utmost importance to navigate your success and fulfillment in this role.  You must have the ability to openly and confidently communicate with each unique client, forming trust and peace of mind – putting all at ease with the process engaging everyone with your energetic and efficacious demeanour.

  • Initiate contact with leads generated clients to introduce SafeLend Canada establishing interest and approval to set up the application process

  • Educate and gather all required documentation for the SafeLend Canada team to submit on the client's behalf

  • Organize and follow up daily communications via phone calls, SMS and emails referencing collected data utilizing your on-the-spot quick thinking and solution-oriented mindset

  • Independently lead efforts to understand client behaviours and habits (Avatars) both qualitatively and quantitatively; using these insights to achieve and crush daily, weekly, monthly and yearly individual and company set targets

  • Collaborate and maintain open communications with management daily to discuss daily productivity, challenges and provide feedback

  • Initiate, build and maintain strong relationships with clients, lenders and colleagues

  • Work cooperatively with the SafeLend Canada team to establish application submission, approval and delivery in a professionally efficient manner

 

About You

You are a passionate customer advocate who is ambitious, empathetic, a good listener and pays attention to details.  Your perspective to drive business growth exhibits professionalism while demonstrating patience and understanding guiding clients through every step of their refinance journey.

  • Have 1-3 years experience in phone sales, customer service, automotive industry, finance industry

  • Self-driven, independent, goal mindset

  • Flexible schedule throughout day/night – available when clients are ready, not the latter

  • Extensive organizational skills for tracking, follow-up, applications, customer profile updating, etc.

  • Superb verbal and written communication skills with demonstrated experience engaging and influencing clients on products and processes

  • Computer Proficient – strongly prefer experience working with Excel, Dealertrack, CRM’s, CDP but not mandatory

  • You have the ability to generalize both problems and solutions – you can solve problems quickly and think on your feet.

  • You are fun, energetic, efficacious, and want to be a part of building something great for all Canadians in a fast-growing company

 

Expected Start Date:  2021-08-01

Job Type:  Full Time

Benefits:  Yes

Schedule:  Flexible throughout day/night

Work Remotely:  Yes – Home computer required

"We at SafeLend Canada strive to look after our valued team as

we vow to treat everyone as one of our own family.”

 

Compensation:

 

  • Base salary + Bonus

  • Benefits

  • Company incentives for performance targets

Client Experience Manager/Closer

About the Role

 

If you are someone who enjoys the thrill of “closing the deal” we at SafeLend Canada have a great opportunity for you.  SafeLend Canada is looking for an ambitious and passionate leader whose main focus will be taking clients' submitted documentation and collaborating directly with our onboard lenders and their teams for the approval and completion of the closing stages on our clients’ auto refinance journey.

In this challenging yet fulfilling role, you will be the main point of contact with our onboard lender teams making it imperative that you are personable, easy to talk to and have the ability to establish a great rapport and relationship with all departments as well as the SafeLend Canada team providing the documentation.

  • Work cooperatively with the SafeLend Canada team to establish application submission, approval and delivery for each application in a professionally efficient manner

  • Initiate, build and maintain strong relationships with clients, lenders and colleagues – you are the “closer” to the deal – the bearer of good news – we want our clients to feel accomplished and rewarded for their application approval to create loyalty and help educate how to move forward financially with credit

  • Collaborate on behalf of our SafeLend Canada clients with our onboard lender teams to identify obstacles, problem solve quickly and offer solutions to achieve application approvals

  • Achieve and crush daily, weekly, monthly and yearly individual and company set targets

  • Collaborate and maintain open communications with both management and SafeLend Canada Team daily to discuss daily productivity, challenges and provide feedback

  • Initiate, build and maintain strong relationships with clients, lenders and colleagues

 

About You

You are a passionate customer advocate who exudes confidence and professionalism going to bat for each and every SafeLend Canada client to achieve successful completion of their auto refinance journey.

  • Have 1-3 years experience in phone sales, customer service, automotive industry, finance industry

  • Self-driven, independent, goal mindset

  • Flexible schedule throughout day/night – available when clients are ready, not the latter – Lender contact throughout day and application submission completed upon receipt of documentation

  • Extensive organizational skills submitting required documentation, following up on all applications with lenders, show persistency and determination to achieve approval status

  • Superb verbal and written communication skills with demonstrated experience collaborating with business professionals (i.e. credit companies, financial institutions, upper management, etc.)

  • Computer Proficient – strongly prefer experience working with Excel, Dealertrack, CRM’s, CDP but not mandatory

  • You have the ability to generalize both problems and solutions – you can solve problems quickly and think on your feet.

  • Are fun, energetic, efficacious, and want to be a part of building something great for all Canadians in a fast- growing company

 

Expected Start Date:  2021-08-01

Job Type:  Full Time

Benefits:  Yes

Schedule:  Flexible throughout day/night

Work Remotely:  Yes – Home computer required

"We at SafeLend Canada strive to look after our valued team as

we vow to treat everyone as one of our own family.”

 

Compensation:

 

  • Base salary + Bonus

  • Benefits

  • Company incentives for performance targets

Think you have what it takes?
Send us your resume

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