Frequently asked questions

The pre-application process is quick and can be completed in just a few minutes.

All documentation is completed online and we just require a brief phone conversation for verification. The information you will be required to provide to SafeLend Canada includes: provincial ownership/registration, a valid insurance slip, a valid driver's license, authorized payment form and a copy of your current payout. Lenders may require additional information.

All paperwork is completed digitally through our secure online portal, followed by a brief phone call to finalize the details.

SafeLend Canada is not a bank or a lender. We are a direct auto loan refinance company that partners with leading financial institutions to find you the best rates.

No catch. No gimmick. We help Canadians lower their auto loan payments through a transparent and straightforward process.

We receive a small referral fee from our lending partners for every successfully refinanced loan. This allows us to keep our service accessible.

Our main office is located in Ontario, Canada, but we serve clients across all provinces and territories, except Quebec and Nunavut.

We receive information from our marketing partners or directly from you when you inquire about our services through our website or social media.